Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Are your fragrances 100% authentic?
Yes, every fragrance sold on Creed Boutique is 100% authentic and sourced directly from our heritage manufacturing facilities in France. Each bottle undergoes rigorous quality control to ensure the highest standards of luxury perfumery.
How long does shipping take and what are the costs?
We offer complimentary standard shipping on all orders over $100. Standard delivery typically takes 3-5 business days. Express shipping options are available at checkout for an additional fee.
What is your return policy for opened fragrances?
To maintain hygiene and product integrity, we only accept returns of unopened and unused products in their original cellophane packaging within 30 days of purchase. We recommend purchasing a sample set before committing to a full-sized bottle.
Do you offer international shipping?
Currently, Creed Boutique ships to addresses within the United States, Canada, and select European countries. Please refer to our shipping page for a full list of available regions and international customs policies.
How should I store my Creed fragrance to maintain its quality?
To preserve the delicate notes of your perfume, store the bottle in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or closet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for eligible purchases.